As I have mentioned before my mobile rarely rings and our house phone never rings, unless it’s cold callers, so on Tuesday when my mobile rang with a London number a answered it rather cautiously. A ladies voice at the end explained she was from the Gastro-Intestinal Unit at the Royal London and was returning my call! Good job I was sitting down, I’m not sure I’ve ever had a call returned lol
She asked how she could help me, so I explained about seeing my GI consultant in December and him referring me and just wanting to confirm that they actually had the referral? She asked who I was to see and which hospital, she looked me up and then explain there was no referral, my heart sank. She asked when it should hav been done, I told her I had seen Dr Levi on the 22nd December and he was going to have it faxed across as urgent although my copy of the letter was dated 31st December. It may have been faxed, it may have been posted, I had no idea, I explain briefly how poorly I was and that it was really urgent due to the weight loss. She said she would email the Professor as he may have it on his system and be dealing with it already. I then asked how long urgent appointments take. She reassured me by saying we have cancellations this week, next week but routine appointments are in April. I told her about my 39 week wait to see my Neurologist, because of a lost referral, and said I couldn’t wait that long for this appointment, she said it wouldn’t be that long! t felt a bit better for her words of advice and support, she told me not to worry to leave it with her, she had my number if she needed a copy of the letter she would contact me.
I haven’t heard from her since, so I am hoping she has found my referral, otherwise on Monday I might give her a call and find out what is going on, but at least I know they know of my existence now.